ECCO
The recommendation infrastructure for independent hotels
The recommendation infrastructure for independent hotels
The recommendation infrastructure for independent hotels
The recommendation infrastructure for independent hotels
The recommendation infrastructure
for independent hotels
Turn every recommendation into a direct booking
Turn every recommendation into a direct booking
Turn every recommendation into a direct booking
Turn every recommendation into a direct booking
Turn every recommendation into a
direct booking
More direct bookings from your own guests
More direct bookings from your own guests
More direct bookings
from your own guests
Ecco is the first to digitize word-of-mouth for hotels.
With every booking, from every source – fully measurable and direct.
Ecco is the first to digitize word-of-mouth for hotels.
With every booking, from every source – fully measurable and direct.
Ecco is the first to digitize word-of-mouth for hotels.
With every booking, from every source –
fully measurable and direct.
More direct bookings from your own guests
Ecco is the first to digitize word-of-mouth for hotels.
With every booking, from every source – fully measurable and direct.
More direct bookings from your own guests
Ecco is the first to digitize word-of-mouth for hotels.
With every booking, from every source – fully measurable and direct.
Do you know how many guests book through a recommendation?
Personal recommendations are one of the strongest acquisition channels in hospitality – and the only one you can't measure today.
Do you know how many guests book through a recommendation?
Personal recommendations are one of the strongest acquisition channels in hospitality – and the only one you can't measure today.
Do you know how many guests book
through a recommendation?
Personal recommendations are one of the strongest acquisition channels in hospitality – and the only one you can't measure today.
Do you know how many guests book through a recommendation?
Personal recommendations are one of the strongest acquisition channels in hospitality – and the only one you can't measure today.
01 Recommendations happen constantly, everywhere.
02 Recommendations usually convert on platforms.
03 The infrastructure to make recommendations directly convertible is missing.
01 Recommendations happen constantly, everywhere.
02 Recommendations usually convert on platforms.
03 The infrastructure to make recommendations directly convertible is missing.
01 Recommendations happen constantly, everywhere.
02 Recommendations usually convert on platforms.
03 The infrastructure to make recommendations directly convertible is missing.
PMS-Systems
Booking Engines
Buchungsmaschinen
PMS-Systemen
Integrated with leading PMS & booking engines
Integrated with leading PMS & booking engines
Integrated with leading PMS & booking engines
Integrated with leading
PMS & booking engines
{
"reservation_id": "123456",
"channel": "Direct",
"origin": {
"referral_type": "human_to_human",
"referral_source": "guest_3981",
"referral_id": "ECCO-REF-8291X",
"referral_timestamp": "2025-01-06T18:22:00Z",
},
"validation-departure": true,
"validation-timestamp": "2025-08-20T11:54:00Z",
}
Ecco seamlessly integrates the origin into your PMS and booking engine.
No app. No platform. No registration.
Ecco seamlessly integrates the origin into your PMS and booking engine.
No app. No platform. No registration.
Ecco seamlessly integrates the origin into your PMS and booking engine.
No app. No platform. No registration.
Ecco seamlessly integrates the origin into your PMS and booking engine. No app. No platform. No registration.
Four steps. One continuous
recommendation trail.
Four steps. One continuous
recommendation trail.
Four steps. One continuous
recommendation trail.
Recommendation, booking, stay, settlement – Ecco connects all four points
into one measurable, validated attribution. No new app. No platform detour.
Recommendation, booking, stay, settlement – Ecco connects all four points
into one measurable, validated attribution. No new app. No platform detour.
Recommendation, booking, stay, settlement –
Ecco connects all four points
into one measurable, validated attribution.
No new app. No platform detour.
HOW IT WORKS
In person, digital, social
Every guest receives a personal recommendation identity: a digital wallet with an individual benefit for the recipient and a traceable source for you. This lets every guest proactively recommend your property – in person or digitally. No app, no platform.
Every guest receives a personal recommendation identity: a digital wallet with an individual benefit for the recipient and a traceable source for you. This lets every guest proactively recommend your property – in person or digitally. No app, no platform.
Every guest receives a personal recommendation identity: a digital wallet with an individual benefit for the recipient and a traceable source for you. This lets every guest proactively recommend your property – in person or digitally. No app, no platform.
Every guest receives a personal recommendation identity: a digital wallet with an individual benefit for the recipient and a traceable source for you. This lets every guest proactively recommend your property – in person or digitally. No app, no platform.
Every guest becomes a recommendation source.
Every guest becomes a
recommendation source.
Every guest becomes
a recommendation source.
01 - Recommendation
FORMAT
DISTRIBUTION
Identity persistence without app/sign-up
In person, digital, social
DISTRIBUTION
The referred guest books directly on your website – your booking engine, your branding, your rates. At checkout, the recommendation identity is recognized and automatically grants the stored benefit. No sign-up required, and no platform in between.
The referred guest books directly on your website – your booking engine, your branding, your rates. At checkout, the recommendation identity is recognized and automatically grants the stored benefit. No sign-up required, and no platform in between.
The referred guest books directly on your website – your booking engine, your branding, your rates. At checkout, the recommendation identity is recognized and automatically grants the stored benefit. No sign-up required, and no platform in between.
The referred guest books directly on your website – your booking engine, your branding, your rates. At checkout, the recommendation identity is recognized and automatically grants the stored benefit. No sign-up required, and no platform in between.
The recommendation leads straight into
your direct channel.
The recommendation leads
straight into your direct channel.
02 - Direct Booking
INTEGRATIONS
20+ Booking Engines
Direct and in real time
BOOKING CHANNEL
PROTECTION
The referred guest arrives, stays, and checks out. Your PMS documents the stay as usual – Ecco syncs through your PMS. After a booking, and only after a validated check-out, the recommendation attribution is fully linked. No linking on suspicion, no payout without reality.
The referred guest arrives, stays, and checks out. Your PMS documents the stay as usual – Ecco syncs through your PMS. After a booking, and only after a validated check-out, the recommendation attribution is fully linked. No linking on suspicion, no payout without reality.
The referred guest arrives, stays, and checks out. Your PMS documents the stay as usual – Ecco syncs through your PMS. After a booking, and only after a validated check-out, the recommendation attribution is fully linked. No linking on suspicion, no payout without reality.
The referred guest arrives, stays, and checks out. Your PMS documents the stay as usual – Ecco syncs through your PMS. After a booking, and only after a validated check-out, the recommendation attribution is fully linked. No linking on suspicion, no payout without reality.
Anti-Gaming through real stay
Only the actual stay activates attribution.
Only the actual stay activates
attribution.
Only the actual stay
activates attribution.
03 - Stay
VALIDATION
Post-Stay via PMS-Systems
Anti-Gaming through real stays
PROTECTION
DSGVO, KYC, Steuer, Anti-Missbrauch
COMPLIANCE BY DESIGN
Ecco links recommendation, booking, and stay into one continuous attribution. You see both the source and the chain of recommendations. The recommending guest receives a benefit as an incentive. Settlement runs automatically and in full compliance with tax requirements and regulatory standards.
Ecco links recommendation, booking, and stay into one continuous attribution. You see both the source and the chain of recommendations. The recommending guest receives a benefit as an incentive. Settlement runs automatically and in full compliance with tax requirements and regulatory standards.
Ecco links recommendation, booking, and stay into one continuous attribution. You see both the source and the chain of recommendations. The recommending guest receives a benefit as an incentive. Settlement runs automatically and in full compliance with tax requirements and regulatory standards.
Ecco links recommendation, booking, and stay into one continuous attribution. You see both the source and the chain of recommendations. The recommending guest receives a benefit as an incentive. Settlement runs automatically and in full compliance with tax requirements and regulatory standards.
The source is incentivized – you see the full ROI.
The source is incentivized –
you see the full ROI.
The source is incentivized
– you see the full ROI.
04 - Settlement
INCENTIVE
Credit • Donation • Cash
GDPR, KYC, Taxation, Anti-abuse
COMPLIANCE BY DESIGN
BENEFITS
Ecco turns recommendations into a measurable,
direct booking channel.
Powered by the natural, existing behavior of your most valuable guests.
Ecco turns recommendations into a measurable,
direct booking channel.
Powered by the natural, existing behavior of your most valuable guests.
Ecco turns recommendations into a
measurable, direct booking channel.
Powered by the natural,
existing behavior of your most valuable guests.
Ecco turns recommendations
into a measurable,
direct booking channel.
Powered by the natural, existing behavior
of your most valuable guests.
01 Beyond the competitive market
01 Beyond the competitive
market
02 Direct conversion - no detour
02 Direct conversion -
no detour
03 Trust beats the algorithm
03 Trust beats the
algorithm
04 Acquisition before the booking
04 Acquisition before
the booking
Every guest is a network.
Every guest is a network.
Every guest
is a network.
Ecco is infrastructure.
A neutral attribution layer that makes every recommendation source measurable.
Ecco is infrastructure.
A neutral attribution layer that makes every recommendation source measurable.
What Ecco does for personal guest-to-guest recommendations,
it does for every recommendation source. In person, print, social media, digital.
What Ecco does for personal guest-to-guest recommendations,
it does for every recommendation source. In person, print, social media, digital.
What Ecco does for personal guest-to-guest recommendations,
it does for every recommendation source. In person, print, social media, digital.
What Ecco does for personal guest-to-guest recommendations, it does
for every recommendation source. In person, print, social media, digital.
What Ecco does for personal
guest-to-guest recommendations,
it does for every recommendation source.
In person, print, social media, digital.
